Question 1

What do I need to run it?

Accepted Answer

Windows 10 or 11 (64 bit), 16 GB of memory (8 GB for small scans), a graphics card with OpenGL 3.2 or later, and 2 GB of free disk space. CBCT scans of 0.1 to 0.4 mm voxels work; a smaller crop is faster.

Question 2

Where is my patient data kept?

Accepted Answer

On your computer. Radixa Endo does not send scans or patient information to us or to anyone else.

Question 3

What happens when a subscription ends?

Accepted Answer

Radixa Endo asks for a new license when you open it. Your cases and exports stay yours, in open formats (DICOM, STL, PDF), and a perpetual license never ends.

Question 4

Can I use one license on two computers?

Accepted Answer

A license is for the computer it was made for. The Clinic plan has 3 computers, and more can be added.

Question 5

Which scans does it open?

Accepted Answer

DICOM series from CBCT machines, from a folder or from a PACS. Intraoral scans as STL files for the guide.